Who

Effective Leadership – The word Leadership has many meaning’s and the Institute’s expertise in this area comes down to the effective traits that the top leaders of our time share, and how they use these learned behaviours to better derive optimum performance from a team no matter how big or small. This information is applicable to new emerging leaders as well as the more experienced in your business.

Entente Trust Survey and workshops - Ask any owner or CEO of a business the question:
”How important is trust in the success of your organisation?” Their answer invariably is “Critical” and yet the vast majority of businesses do not actively measure or consciously build trust in their organisations.

In a study by Watson Wyatt in 2002, it was found that companies with HIGH TRUST levels generated total returns to shareholders at almost 3 TIMES that of companies with LOW LEVELS of trust.
The Institute is one of the first organisations to become accredited to use Entente's comprehensive Trust Survey to assist their clients target their training dollar to the areas that are most critical.
There is a direct link between levels of trust and financial returns. Think about it – if you can increase sales, increase customer loyalty, referrals and repeat business, reduce turnover, increase productivity and increase your ROI from marketing and advertising, of course that is going to deliver bottom line results.